Shipping within 24 hours
Your orders are dispatched within 24 hours after their registration. You will receive then your items between 48H and 72H as per the delivery company.
The delivery options may vary from one sale to another and are generally related to the item template and your location:
- Colissimo Home Delivery without acknowledgement of receipt :
As this delivery method does not require your presence, the postal services are authorized to:
- leave the package in the recipient's mailbox
- give it to the caretaker, the receptionist or a neighbor
- leave a notice in the recipient's mailbox. You will then have 15 days to pick up the package at the Post Office mentioned on the notice.
- Mondial Relay Delivery Office with acknowledgement of receipt :
The parcel will be made available and kept 10 working days by the Delivery Office. Some offices send you a notification by text or email to inform you of the availability of your package, but this is not always the case. We invite you to prefer to follow its routing and availability via the tracking number that will be available upon shipment, on our site in the "My Account / Orders" section.
In case of unavailability of the prefered office, Mondial relay will get in contact with you to suggest another office for you to collect your package.
We only send electronic invoices. When ordering you will receive an email containing the invoice in a PDF format.